Increasingly, Internet Service Providers (ISP) are using filtering systems to try and keep spam out of user's inboxes. Sometimes, they accidentally filter the email that you want to receive. In many cases you are not notified (and neither are we) that the Stony Brook email didn't get through.
Please whitelist us now in order to receive your important University Information. Don't forget to update your preferred email address, cell, and the rest of your contact information in SOLAR.
To make sure that All Stony Brook emails are not filtered into your "junk" or "bulk" folder, please add the stonybrook.edu and sunysb.edu domains to your list of trusted senders. Follow the directions below for your email provider.
AOL
Earthlink
Gmail
Hotmail
MSN
Outlook
Verizon
Yahoo
Others
For AOL version 9.0: you can ensure that valued e-mail is delivered to your Inbox by adding the sending address to your "People I Know" list.
Open the latest issue of the e-mail you want to whitelist.
Click the Add Address button (over on the right) to add that sender to your "People I Know" list.
Alternatively, you can just send an e-mail to the "From" address, and that will add the address to your "People I Know" list automatically.
Open the latest issue of the e-mail you want to whitelist.
Copy the address in the "From" line.
Click the Reply button (it's in the top right corner).
A new email window opens with an address pre-filled in the "Send To" box.
Replace the address in the Send To box with the one you copied out of the From line.
Click Send Now (it's in the top right corner).
Even if the e-mail you send doesn't get through (for whatever reason), the act of sending it does the job of putting the address into your "People I Know" list--and that's what counts.
If you're using an earlier version of AOL, you'll need to set your Mail Controls instead. Here's how:
Go to Keyword Mail Controls.
Select the screen name the valued e-mail is coming to.
Click Customize Mail Controls For This Screen Name.
For AOL version 8.0: Select Allow email from all AOL members, email addresses and domains.
Click Next until the Save button shows up at the bottom.
Click Save.
For AOL version 7.0: In the section for "exclusion and inclusion parameters", include the domain of the "From" address (the part after the "@" (the at sign).
Thank you for white-listing us .
If you're using Earthlink, you can make sure valued e-mail is delivered to your Inbox by adding the sending address to your Address Book. Here's how:
Open the most recent e-mail from the sender you want to whitelist.
Copy the address in the "From" line.
Click on Address Book (it's over on the left, below your Folders).
When your Address Book opens, click the Add button.
On the Add Contact screen, find the Internet Information box.
Enter the address you copied from the "From" line into the top Email box.
Click Save.
Thank you for white-listing us.
If you're using Google's gmail for e-mail, you can ensure that valued e-mail is delivered to your Inbox by either adding the sending address to your Contacts list or by marking any incorrectly filed e-mail as "Not Spam". Here's how:
Open the latest issue of the e-mail you want to whitelist.
Click the More Options link. It's on the title line of the e-mail, over on the right, next to the date. (If you see "Hide Options" instead, then you already have the extra options visible and can just skip this step.)
When the extra options are visible (just below the subject line), click the Add sender to contacts list link.
Alternatively, you can just send an e-mail to the "From" address, and that will add the address to your Contacts list automatically.
Open the latest issue of the e-mail you want to whitelist.
Click the Reply link (it's at the bottom of the e-mail, on the left).
A new email window opens with an address pre-filled in the "Send To" box.
Click Send Now (it's in the top right corner).
Even if the e-mail you send doesn't get through (for whatever reason), the act of sending it does the job of putting the address into your Contacts list--and that's what counts.
If one of your valued e-mails has been filtered into the Spam folder, you can prevent that ever happening again for that particular "From" address:
Click on the Spam link to open your Spam folder.
Click on the wrongly filtered e-mail to open it.
Click the Not Spam button at the top of the e-mail (right next to "Delete Forever").
Thank you for white-listing us.
If you're using Hotmail, you can ensure that valued e-mail is delivered to your Inbox by adding the "From" address to your Safe List. Here's how:
Log on and click the Mail tab to get into your mailbox.
Click Options (it's over at the top right, next to Help).
Click Junk e-Mail Protection.
Select Safe List.
In the space provided, enter the address in the "From" line of the most recent e-mail from the sender you want to whitelist.
Click Add.
When you see the address you entered in the Safe List box, click OK.
Alternatively, you can add the "From" address to your Contacts list:
Open the most recent e-mail from the sender you want to whitelist.
Click the Save Address button. (It's over to the right in the line of options just above the e-mail.)
Click OK.
Thank you for white-listing us.
If you're using MSN version 9 for your e-mail, you can make sure valued e-mail is delivered to your Inbox by adding the sending address to your Safe List. Here's how:
Open the most recent e-mail from the sender you want to whitelist.
Copy the address in the "From" line.
Click on Settings: E-mail | Junk e-mail (it's at the bottom left of the screen, just above Calendar).
On the E-mail settings screen, click Junk E-Mail Guard.
Select Safe List.
In the space provided under "Add people to the safe list", enter the address you copied from the "From" line.
Click Add.
For older versions of MSN, you add our sending address to your Safe List like this:
Open the most recent e-mail from the sender you want to whitelist.
Copy the address in the "From" line.
Click on E-mail settings (it's at the bottom left of the screen, just above Calendar).
On the E-mail settings screen, click Junk Mail.
Select Safe List.
Click Add an item to this list.
When the Add To Safe List box appears, enter the address you copied from the "From" line into the space provided.
Click Add.
Thank you for white-listing us.
If you're using Outlook 2003 for your e-mail, you can make sure valued e-mail is delivered to your Inbox by letting Outlook know you consider it safe. There are a few ways you can do this:
Open any e-mail from the sender you want to whitelist, then add the sender or the sender's domain to your Safe List.
Find the address in the "From" line of the most recent e-mail from the sender you want to whitelist and add it to Personal Contacts in your Outlook Address Book.
Open any e-mail from the sender you want to whitelist, then select Mark as Not Junk.
Thank you for white-listing us.
If you're using Verizon for e-mail, you can ensure that valued e-mail is delivered to your Inbox by adding the "From" address to your Safe List. Here's how:
Go to your Verizon Inbox.
Click Options.
Select the Block Senders tab (near the top of the screen).
On the Block Senders screen, you'll see both a "Block Sender List" and a "Safe List". In the space where it says, "Enter e-mail address or sub domain to always accept even if the domain is blocked", enter the address in the "From" line of the most recent e-mail from the sender you want to whitelist .
Thank you for white-listing us.
To ensure that valued e-mail is delivered to your Yahoo Inbox (not the Bulk Mail folder), you can instruct Yahoo to filter it to your Inbox. Here's how:
Open your Yahoo mailbox.
Click Mail Options.
Click Filters.
Next, click Add Filter.
In the top row, labeled From header:, make sure contains is selected in the pull-down menu.
Click in the text box next to that pull-down menu, then enter the address in the "From" line of your most recent e-mail from the sender you want to whitelist.
At the bottom, where it says Move the message to:, select Inbox from the pull-down menu.
Click the Add Filter button again.
Thank you for white-listing us.
Many popular e-mail programs, including older versions of Outlook, Outlook Express, Eudora, and Netscape Mail, don't provide a convenient way for you to white-list the folks you want to receive e-mail from. If you're using this sort of e-mail system and you either aren't getting e-mail you value or want to make sure you continue to receive it in the future, you can do something about it.
Contact the customer service people or the postmaster at the company that provides your e-mail or Internet connection (your ISP). Explain to them what subscriptions are e-mail that you asked for (or paid for) and value. Ask them if they can white-list the sender. (Unfortunately, some e-mail systems don't allow white-listing.) If they do white-list, they'll probably ask you for some information about the publisher. Here's what to tell them:
Sending Address: If your ISP asks for the "sender" or "from" address, give them the address in the "From" line of the most recent e-mail from the sender you want to whitelist.
Domain: If your ISP needs to know the domain the publisher is mailing from, try forwarding them an e-mail from the publisher. The domain is in the "header" of every e-mail. If that doesn't work, you'll have to contact the publisher to ask them what domain they're sending from. There might be more than one, especially if you have multiple subscriptions.
IP Address: If your ISP asks for the sending IP address of the publisher, try forwarding them an e-mail from the publisher. The "originating IP" is in the "header" of every e-mail. If that doesn't work, you'll have to contact the publisher to ask them what IP address they're sending from. There might be more than one, especially if you have multiple subscriptions.
Thank you for white-listing us.