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To report a problem with a washing machine or dryer, please call the Residential Operations dispatch desk at (631) 632-9585 or email In order to make sure that the issue is properly addressed, please be sure to let us know both the laundry room location and the number of the machine or machines which are causing problems. Please also provide a clear description of the problem you encountered.

If you need to be refunded, please provide your name, ID#, and the amount of money you need to be refunded in addition to the information mentioned above.

You can check on the status of the machines in your laundry room by checking the LaundryView website. Please note that it is unnecessary to report any machines which are reported as "Out of Order" on LaundryView.

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